A question, a comment or a problem? We'd love to hear from you. Your message comes straight to us, and we'll reply to the email address you enter.
0 of 5,000
If you'd like to tell us why. Up to 5,000 characters.
What will be deleted
The request is carried out right away, automatically — no need to wait for us.
From our server
- Your membership in every group (what you already counted stays in the group's total, unlinked from you)
- Your phone-reminder subscription
- This device's anonymous usage statistics
- Earlier messages you sent us with this form from this device
From this device
- Your blessing log, shortcuts, settings, random identifiers, marks from notifications waiting for your log, and the offline copy
How we know it's yours: the request carries this device's secret key, and the server deletes only the records that match it. The key is used only for this check and is not stored.
What only this request can delete: groups, reminders, statistics and messages belong to the device they came from — if you used the app on another device too, ask for deletion from there as well. The cloud backup and the account are deleted only by a request sent while signed in.
Afterwards we keep only a short record: the request number, its time and how many records were deleted — no name, email or message. It is deleted after 12 months too.
We'll get a notice of the request with the email, name and reason you entered. They aren't stored in the app.